Refund and Exchange

Refund and Exchange Policy

  • All sales are final, we do not honor refunds
  • Due to sanitary and hygienic reasons, no returns or exchanges can be made

Incorrect Items:

  • If incorrect item has been sent, we will exchange them without substitutions (meaning no exchange to another color or style instead of the actual color or style purchase). Send us an email at info@shopslumberglow.com with the following details below: 

Subject: Return Request - Order Number
Name:
Correct Order:
Attached photo for proof of incorrect item

Please note that wear and tear in the course of normal use of product is NOT considered a manufacturing defect or faulty item.